Privacy Policy
Last updated: June 2026
1. Introduction
SAFEGO ("we", "our", or "us") provides a School Transportation Safety Operating System designed to improve visibility, communication, and safety for school transportation operations.
This Privacy Policy explains how we collect, use, store, and protect information when schools, parents, guardians, drivers, attendants, and authorized personnel use SAFEGO services.
2. Information We Collect
Account Information
- Name
- Email address
- Mobile number
- User role
- School or organization affiliation
Student Information
- Student name
- Grade
- Section
- Transport route assignment
- Transport stop assignment
- Attendance and boarding records
Location Information
- Vehicle location during active trips
- Driver device location during active trips
- Route and trip information
- Estimated arrival times
Driver location information is collected only during active transportation operations for tracking, route monitoring, safety, and notification purposes.
Device Information
- Device type
- Operating system
- Application version
- Push notification token
- Diagnostic information
Operational Data
- Trip records
- Attendance events
- RFID scan events
- Pickup and drop records
- Alert and notification records
3. How We Use Information
- Authenticate users
- Provide live transportation visibility
- Generate trip updates and alerts
- Provide boarding and drop confirmations
- Improve operational efficiency
- Support schools and authorized users
- Investigate incidents and technical issues
- Maintain security and service reliability
4. Information Sharing
SAFEGO does not sell personal information.
Information may be shared only with:
- The user's school or organization
- Authorized parents or guardians
- Authorized transportation personnel
- Service providers required to operate the platform
- Government authorities when legally required
5. Data Security
SAFEGO uses industry-standard security measures including encryption in transit, authentication controls, role-based access permissions, and secure infrastructure practices to protect information.
6. Data Retention
Information is retained only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain transportation records.
Retention periods may vary based on organizational requirements and applicable laws.
7. Children's Privacy
SAFEGO is intended for use by schools, parents, guardians, drivers, attendants, and authorized personnel.
SAFEGO does not allow children to create accounts directly.
Student information is managed by authorized schools and guardians.
8. Account Deletion
Users may request account deletion through their school administrator or by contacting SAFEGO support.
Certain records may be retained where required for operational, legal, or safety purposes.
9. Changes
SAFEGO may update this Privacy Policy periodically. Updated versions will be published on this page.
10. Contact
MYSAFEGO INTELLIGENT SYSTEM PRIVATE LIMITED
Website: https://mysafego.com
Email: support@mysafego.com