How SAFEGO handles school transport data.

1. Introduction

SAFEGO provides a school transportation operating system for transport visibility, student safety, parent communication, driver and attendant workflows, fleet operations, compliance, and reports.

This Privacy Policy explains how MYSAFEGO INTELLIGENT SYSTEM PRIVATE LIMITED collects, uses, stores, and protects information when schools, parents, guardians, drivers, attendants, fleet operators, and authorized users use SAFEGO.

2. Information We Collect

Account and role information

• Name, email address, mobile number, user role, school or organization affiliation, and login-related information.

Student and transport information

• Student name, grade, section, route assignment, stop assignment, attendance status, boarding records, drop records, and journey history.

Location and trip information

• Vehicle location during active trips, driver device location during active transport operations, route information, trip status, estimated arrival time, route deviations, and journey history.

Driver location information is used for active transport operations, route monitoring, safety, and notifications.

Device and notification information

• Device type, operating system, application version, push notification tokens, diagnostics, and related technical information.

Operational records

• Trip records, attendance events, RFID or QR scan events, pickup and drop records, alerts, announcements, issue reports, incident reports, inspection records, and communication history.

3. How We Use Information

• Authenticate users and manage role-based access.
• Provide live transport visibility, ETA, route information, and trip status.
• Send boarding, drop, delay, emergency, and announcement notifications.
• Support school administration, drivers, attendants, fleet operators, and parents.
• Maintain operational records, reports, compliance reminders, and audit history.
• Investigate support requests, incidents, technical issues, misuse, or security concerns.
• Improve service reliability, safety workflows, and platform performance.

4. Information Sharing

SAFEGO does not sell personal information.

Information may be shared only with authorized parties such as the user's school or organization, authorized parents or guardians, transport personnel, fleet operators, service providers required to operate SAFEGO, or government authorities when legally required.

5. Security

SAFEGO uses safeguards such as encryption in transit, authentication controls, role-based permissions, access restrictions, secure infrastructure practices, and operational monitoring. No system can be guaranteed completely secure, but we work to protect school transport data responsibly.

6. Data Retention

Information is retained for as long as needed to provide SAFEGO, support school transport operations, maintain records, comply with legal obligations, resolve disputes, and support safety or audit requirements. Retention periods may vary based on school, organizational, contractual, operational, or legal requirements.

7. Children's Privacy

SAFEGO is intended for use by schools, parents, guardians, drivers, attendants, fleet operators, and authorized personnel. Children do not create SAFEGO accounts directly. Student information is managed by authorized schools and guardians.

8. Account Deletion

Users may request account deletion through their school administrator or by contacting SAFEGO. Some transport, safety, legal, or operational records may be retained where required.

9. Changes to This Policy

SAFEGO may update this Privacy Policy periodically. Updated versions will be published on this page with a revised update date.

10. Contact

MYSAFEGO INTELLIGENT SYSTEM PRIVATE LIMITED

Email: admin@mysafego.com

Website: https://mysafego.com